DUTY CONTROLLER

It’s not all about the bikes!!! Without a controller the calls from the hospitals wouldn’t be answered and therefore our Charity wouldn’t exist.

The role of controller is essential for ensuring calls are answered quickly, delegating jobs to the team of riders/drivers and that the item is delivered efficiently to its destination

The Controllers are free to choose when they would like to work using our rota system with most people signing up for a 12hr shift (flexible)

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Tell me more

Volunteers will need to have a good telephone manner, a mobile phone or landline. Most important is the requirement for a computer with internet access and the ability to record information on a booking system. Full training and support will be given by our team and a member of the Committee is always a telephone call away for support during your duty.

We do not state that a volunteer must complete so many duties a month, however we encourage all members to be actively engaged in the Charity and really help make a difference to the people of Warwickshire and Solihull

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So how does it work?

The hospitals and partner organisations have a central telephone number they will call, and a system diverts these calls to our duty controller, so this means you volunteer from the comfort of your own home. You could be completing that DIY project you need to get done, cooking the dinner, going to the shop or even taking a bath! Whatever works for you!

 

How can I get involved?

Does this sound like something you could do? Would you like to know more about the role? Get in touch with our Membership Secretary (membership@wsbb.org) or pop along to one of our membership meetings (last Wednesday in the month) at Coventry and North Warwickshire Sports Club, CV3 1HB

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